Our Mission

At K Systems Solutions, we understand that business changes can be challenging. Whether you’re trying to scale your operation, pivot into a new industry area, or improve upon existing systems, you need a team of experts to guide you along the path to success. We not only provide the insights and professional advice that companies need to accomplish their business objectives. We can also do the heavy-lifting that comes with building out new systems.

We are personal and capable technology professionals who define our success as ensuring our clients are successful in their endeavors. We seek to maximize your return on investment by providing our services with a human touch rooted in creativity and innovation without sacrificing efficiency. K Systems Solutions is committed to helping our clients bring their tech-related projects to fruition.

Who We Are

K Systems Solutions is a multicultural team of systems experts changing the way companies envision scaling their technology and products. We are made up of proactive thinkers with the skills and experience to deliver quality consulting and technology services.

William K. Ford

Founder & CEO

William has over 15 years of experience working in Business and Information Technology. Throughout his career, he has served in technological and analytical capacities for renowned multinational companies including Bear Stearns, JP Morgan Chase, Credit Suisse, Coach, Michael Kors, Hudson's Bay, and Hachette Book Group.

Chanel Caraway

Vice President & Founder of The Caraway Collective

Chanel serves as an Advisor to the CEO. She has over a decade of experience working in communications, content strategy, and public affairs. Most recently Chanel served as Senior Communications Advisor in the Office of the New York First Lady, Chirlane McCray.

Akil Gallant

Lead Technologist

Akil Gallant is an adept technologist & consultant for KSS. As a tech pro with 20+ years’ experience (10 managing teams), Akil brings diverse & in-depth knowledge, skills, and leadership in delivering software & hardware solutions to SMBs to Fortune 500 clients. Akil is also the founder and lead technologist of Kipaji Technologies, an emerging technologies advisement and servicing company.

April D-Sanchez

Executive Assistant

April Davis is a skilled administrative professional with over a decade of experience supporting senior executives across the entertainment, staffing, and project management industries. She excels in managing complex schedules, coordinating travel, and handling high-volume communications with precision and professionalism. April is highly adaptable and proficient with modern productivity tools, making her a reliable asset in fast-paced environments.

Rita Muhaxheri

Director of Order Management

Rita is KSS’ Director of Order Management. She oversees client/partner relationships, opportunity assessments, and the flow of all transactions from quotation to invoicing. Rita has bachelor & master’s degrees in various disciplines, as well as experience as an innovative entrepreneur, including being cofounder of WUMAN FESTIVAL.

Imari Aguila-Ledesma

Director of Finance Operations & Business Systems

Imari Ledesma is the Director of Finance Operations and Business Systems at K Systems Solutions. Imari worked with Philippines-based Teleperformance as Operations Supervisor for several years before joining K Systems Solutions in 2021. Imari oversees financial operations and business systems, ensuring efficiency and accuracy in financial reporting. She collaborates with various departments and manages key initiatives to drive the company's success.

Tache Smith

Order Management Expert

Tache Smith is a highly skilled Order Management Expert at K Systems Solutions. With a keen eye for detail and a commitment to excellence, Tache ensures efficient and accurate order processing, significantly contributing to our operational success. Their proactive problem-solving approach and ability to handle complex tasks make Tache an invaluable member of our team. Tache's dedication to providing exceptional service and continuous improvement reflects the high standards we uphold at K Systems Solutions.

Eric Vergara

Director of Business Technology

Eric A. Vergara is a Director of Business Technology at K Systems Solutions LLC, leading cross-functional teams to improve system automation and IT processes. He manages daily operations, support workflows, and technology initiatives, reporting directly to executive leadership. With 7+ years in IT and BPO, Eric is known for aligning tech strategy with business goals and driving operational efficiency.

Alex Almonte

Strategic Advisor

Alex is an astute Information Technology professional, specializing in IT within the Retail sector. He played an integral role in the success of Parigi Group’s IT department as it pertains to their various systems and network. He expanded his expertise in EDI to better understand how the flow of all Parigi information was electronically interconnected throughout the organization.

Miakel Williams

Strategic Advisor

Miakel is a Technology Attorney, who advises clients on matters including corporate governance, emerging technologies, high-growth ventures, privacy, tech transactions, and enhancing strategic corporate growth strategies. He is currently barred to practice law in California, New Jersey, and New York. He obtained his Bachelor of Business Administration from Texas Tech University, a Juris Doctorate from New York Law School, and a Master of Laws in Law, Technology and Entrepreneurship from Cornell Tech (Cornell Law School).

Cathleen Meredith

Strategic Advisor

Cathleen is a Branding Expert and Public Speaker. As the CEO of CM Creative Labs, an all-inclusive marketing and branding firm, she is an expert in all things branding, marketing, and social media strategy. She’s elated to join forces with K Systems Solutions as a Consultant on upward mobility through social media and online marketing.

Keith Franco

VP, Cybersecurity Practice Lead

Keith has spent over 20 years advising organizations on how best to manage and protect vital information assets, without impeding the flow of business operations. Industries served include finance, legal, manufacturing, retail, insurance, and pharmaceutical.