Our Mission

At K Systems Solutions, we understand that business changes can be challenging. Whether you’re trying to scale your operation, pivot into a new industry area, or improve upon existing systems, you need a team of experts to guide you along the path to success. We not only provide the insights and professional advice that companies need to accomplish their business objectives. We can also do the heavy-lifting that comes with building out new systems.

We are personal and capable technology professionals who define our success as ensuring our clients are successful in their endeavors. We seek to maximize your return on investment by providing our services with a human touch rooted in creativity and innovation without sacrificing efficiency. K Systems Solutions is committed to helping our clients bring their tech-related projects to fruition.

Who We Are

K Systems Solutions is a multicultural team of systems experts changing the way companies envision scaling their technology and products. We are made up of proactive thinkers with the skills and experience to deliver quality consulting and technology services.

William K. Ford

Founder & CEO

William has over 15 years of experience working in Business and Information Technology. Throughout his career, he has served in technological and analytical capacities for renowned multinational companies including Bear Stearns, JP Morgan Chase, Credit Suisse, Coach, Michael Kors, Hudson's Bay, and Hachette Book Group.

Chanel Caraway

Strategic Advisor

Chanel serves as an Advisor to the CEO. She has over a decade of experience working in communications, content strategy, and public affairs. Most recently Chanel served as Senior Communications Advisor in the Office of the New York First Lady, Chirlane McCray.

Akil Gallant

Lead Technologist

Akil Gallant is an adept technologist & consultant for KSS. As a tech pro with 20+ years’ experience (10 managing teams), Akil brings diverse & in-depth knowledge, skills, and leadership in delivering software & hardware solutions to SMBs to Fortune 500 clients. Akil is also the founder and lead technologist of Kipaji Technologies, an emerging technologies advisement and servicing company.

April Marcellana

Executive Assistant

April is an experienced Executive Assistant who supports William Ford and the company’s executive initiatives. Additionally, April currently oversees the development and operation of KSS’ technology staffing department.

J-Vae Banes-Lanzaderas

Global Technology Director

J-Vae joined K Systems Solutions in 2020 to provide high-level technical assistance to employees and clients. She has broad experience working in BPO industry, providing expertise in sourcing technical professionals, designing technical documentation, overseeing security compliance, and leading enterprise quality analysis projects.

Rita Muhaxheri

Director of Order Management

Rita is KSS’ Director of Order Management. She oversees client/partner relationships, opportunity assessments, and the flow of all transactions from quotation to invoicing. Rita has bachelor & master’s degrees in various disciplines, as well as experience as an innovative entrepreneur, including being cofounder of WUMAN FESTIVAL.

Imari Aguila-Ledesma

Director of Finance Operations & Business Systems

Imari worked with Philippines-based Teleperformance as Operations Supervisor for several years. She joined K Systems Solutions in 2021 and has been specializing in building company operational processes and procedures and overseeing the overall operations structure of the organization. With her management skill, she functions as the point of contact for the different areas of the business.

Keith Franco

VP, Cybersecurity Practice Lead

Keith has spent over 20 years advising organizations on how best to manage and protect vital information assets, without impeding the flow of business operations. Industries served include finance, legal, manufacturing, retail, insurance, and pharmaceutical.

Alex Almonte

Strategic Advisor

Alex is an astute Information Technology professional, specializing in IT within the Retail sector. He played an integral role in the success of Parigi Group’s IT department as it pertains to their various systems and network. He expanded his expertise in EDI to better understand how the flow of all Parigi information was electronically interconnected throughout the organization.

Miakel Williams

Strategic Advisor

Miakel is a Technology Attorney, who advises clients on matters including corporate governance, emerging technologies, high-growth ventures, privacy, tech transactions, and enhancing strategic corporate growth strategies. He is currently barred to practice law in California, New Jersey, and New York. He obtained his Bachelor of Business Administration from Texas Tech University, a Juris Doctorate from New York Law School, and a Master of Laws in Law, Technology and Entrepreneurship from Cornell Tech (Cornell Law School).

Cathleen Meredith

Strategic Advisor

Cathleen is a Branding Expert and Public Speaker. As the CEO of CM Creative Labs, an all-inclusive marketing and branding firm, she is an expert in all things branding, marketing, and social media strategy. She’s elated to join forces with K Systems Solutions as a Consultant on upward mobility through social media and online marketing.